QuikTrip Privacy & Security Statement

Welcome to QuikTrip! QuikTrip Corporation (together with its affiliates and subsidiaries, “QuikTrip”) is committed to providing the highest quality service and integrity to its customers, and appreciates and respects its customers’ privacy. This Privacy & Security Statement describes how QuikTrip collects, uses, shares and safeguards customer information, and enables eligible consumers to exercise their privacy rights through a Data Privacy Request. QuikTrip collects, uses, shares and safeguards customer information including, without limitation information gained from customers through:

Visits to QuikTrip stores
Use of QuikTrip’s websites, mobile websites, and mobile applications (“Digital Properties”)
Social media interactions and phone, SMS, text or email communications with QuikTrip
Payment processing and credit applications
Marketing, advertising, promotions and surveys
Interactions with QuikTrip’s third-party service providers

What QuikTrip Collects

The categories of customer information QuikTrip collects, uses, and shares are described below.

Identifiers

What Information Does This Include?

Name, email address, phone number, username, physical address, device identifier, internet protocol address, government issued identification number, date of birth, age, license plate number, and social media username

Where Does QuikTrip Collect It From?

Companies providing services on QuikTrip’s behalf, including third party providers of online shopping sites, delivery apps, or survey/analytics
Directly from customers or devices used by customers in QuikTrip stores or to access QuikTrip’s Digital Properties
Marketing and advertising companies and content publishers who present ads to or otherwise communicate with customers
Payment and transaction processors
Security/fraud prevention services that help QuikTrip confirm whether transactions are valid, or help QuikTrip protect its assets and customers
Social media platforms

Why Does QuikTrip Collect It?

Administering contests and promotions
As part of providing customer service and communicating with and learning about customers
Fraud prevention, security and asset protection
Identifying devices used to access QuikTrip’s Digital Properties
Personalizing and delivering digital or physical content or marketing and advertising materials
Product and service improvement
To fulfill and process in-store and online purchases and mobile orders
Website or other program registration

Who Does QuikTrip Share It With?

Advisors, consultants and successors to QuikTrip’s business
Companies providing services on QuikTrip’s behalf, including third party providers of online shopping sites, delivery apps, data storage, survey/analytics, security or fraud prevention
Joint marketing providers
Law enforcement, public and governmental authorities and others necessary to comply with law, support investigations and protect rights and property
Payment and transaction processors and financial services companies

Internet Activity

What Information Does This Include?

Browsing history, search history, information about customer interaction with QuikTrip’s Digital Properties or using in-store Wi-Fi.

Where Does QuikTrip Collect It From?

Companies providing services on QuikTrip’s behalf, including third party providers of online shopping sites, delivery apps, or survey/analytics
Directly from customers or devices used by customers in QuikTrip stores or to access QuikTrip’s Digital Properties
Marketing and advertising companies and content publishers who present ads to or otherwise communicate with customers
Social media platforms

Why Does QuikTrip Collect It?

Administering contests and promotions
As part of providing customer service and communicating with and learning about customers
Identifying devices used to access QuikTrip’s Digital Properties To fulfill and process online purchases and mobile orders
Personalizing and delivering digital content or marketing and advertising materials
Product and service improvement

Who Does QuikTrip Share It With?

Advisors, consultants and successors to QuikTrip’s business
Companies providing services on QuikTrip’s behalf, including third party providers of online shopping sites, delivery apps, data storage, survey/analytics, security or fraud prevention
Joint marketing providers
Law enforcement, public and governmental authorities and others necessary to comply with law, support investigations and protect rights and property

Commercial Information

What Information Does This Include?

Purchasing and shopping history, reviews, opinions

Where Does QuikTrip Collect It From?

Companies providing services on QuikTrip’s behalf, including third party providers of online shopping sites, delivery apps, or survey/analytics
Directly from customers or devices used by customers in QuikTrip stores or to access QuikTrip’s Digital Properties
Marketing and advertising companies and content publishers who present ads to or otherwise communicate with customers
Payment and transaction processors
Security/fraud prevention services that help QuikTrip confirm whether transactions are valid, or help QuikTrip protect its assets and customers
Social media platforms

Why Does QuikTrip Collect It?

Administering contests and promotions
As part of providing customer service and communicating with and learning about customers
Fraud prevention, security and asset protection
Identifying devices used to access QuikTrip’s Digital Properties
Personalizing and delivering digital and physical content or marketing and advertising materials
Product and service improvement
To fulfill and process in-store and online purchases and mobile orders
Website or other program registration

Who Does QuikTrip Share It With?

Advisors, consultants and successors to QuikTrip’s business
Companies providing services on QuikTrip’s behalf, including third party providers of online shopping sites, delivery apps, data storage, survey/analytics, security or fraud prevention
Joint marketing providers
Law enforcement, public and governmental authorities and others necessary to comply with law, support investigations and protect rights and property
Payment and transaction processors and financial services companies

Payment Information

What Information Does This Include?

Credit, debit or gift card, check, ACH account information

Where Does QuikTrip Collect It From?

Companies providing services on QuikTrip’s behalf, including third party providers of online shopping sites, delivery apps
Directly from customers
Payment and transaction processors and financial institutions

Why Does QuikTrip Collect It?

As part of providing customer service and communicating with and learning about customers
Collecting payments
To fulfill and process in-store and online purchases and mobile orders
Fraud prevention, security and asset protection

Who Does QuikTrip Share It With?

Advisors, consultants and successors to QuikTrip’s business
Companies providing services on QuikTrip’s behalf, including third party providers of online shopping sites, delivery apps, data storage, survey/analytics, security or fraud prevention
Joint marketing providers
Law enforcement, public and governmental authorities and others necessary to comply with law, support investigations and protect rights and property
Payment and transaction processors and financial services companies

Demographic Information

What Information Does This Include?

Age, gender

Where Does QuikTrip Collect It From?

Companies providing services on QuikTrip’s behalf, including third party providers of online shopping sites, delivery apps, or survey/analytics
Directly from customers
Marketing and advertising companies and content publishers who present ads to or otherwise communicate with customers
Security/fraud prevention services that help QuikTrip confirm whether transactions are valid, or help QuikTrip protect its assets and customers
Social media platforms

Why Does QuikTrip Collect It?

Administering contests and promotions
As part of providing customer service and communicating with and learning about customers
Fraud prevention, security and asset protection
Personalizing and delivering digital and physical content or marketing and advertising materials
Product and service improvement
Website or other program registration

Who Does QuikTrip Share It With?

Advisors, consultants and successors to QuikTrip’s business
Companies providing services on QuikTrip’s behalf, including third party providers of online shopping sites, delivery apps, data storage, survey/analytics, security or fraud prevention
Joint marketing providers
Law enforcement, public and governmental authorities and others necessary to comply with law, support investigations and protect rights and property
Payment and transaction processors and financial services companies

Location Information

What Information Does This Include?

Location based on internet protocol address or mobile device location information

Where Does QuikTrip Collect It From?

Companies providing services on QuikTrip’s behalf, including third party providers of online shopping sites, delivery apps, or survey/analytics
Directly from customers or devices used by customers in QuikTrip stores or to access QuikTrip’s Digital Properties
Marketing and advertising companies and content publishers who present ads to or otherwise communicate with customers
Security/fraud prevention services that help QuikTrip confirm whether transactions are valid, or help QuikTrip protect its assets and customers

Why Does QuikTrip Collect It?

Administering contests and promotions
As part of providing customer service and communicating with and learning about customers
Fraud prevention, security and asset protection
Identifying devices used to access QuikTrip’s Digital Properties
Personalizing and delivering digital and physical content or marketing and advertising materials

Who Does QuikTrip Share It With?

Advisors, consultants and successors to QuikTrip’s business
Companies providing services on QuikTrip’s behalf, including third party providers of online shopping sites, delivery apps, data storage, survey/analytics, security or fraud prevention
Joint marketing providers
Law enforcement, public and governmental authorities and others necessary to comply with law, support investigations and protect rights and property

Employment Information

What Information Does This Include?

Profession, trade or line of business

Where Does QuikTrip Collect It From?

Companies providing services on QuikTrip’s behalf, including third party providers of online shopping sites, delivery apps, or survey/analytics
Directly from customers

Why Does QuikTrip Collect It?

Administering contests and promotions
As part of providing customer service and communicating with and learning about customers
Fraud prevention, security and asset protection
Personalizing and delivering digital content or marketing and advertising materials
To fulfill and process in-store and online purchases and mobile orders

Who Does QuikTrip Share It With?

Website or other program registration
Advisors, consultants and successors to QuikTrip’s business
Companies providing services on QuikTrip’s behalf, including third party providers of online shopping sites, delivery apps, data storage, survey/analytics, security, background check or fraud prevention
Law enforcement, public and governmental authorities and others necessary to comply with law, support investigations and protect rights and property

Video & Audio Recordings

What Information Does This Include?

Security audio/video and customer service phone calls

Where Does QuikTrip Collect It From?

Via video cameras and physical security devices deployed in and outside our stores and other facilities
Phone call recordings

Why Does QuikTrip Collect It?

As part of providing customer service and communicating with and learning about customers
Fraud prevention, security and asset protection
Product and service improvement
Training

Who Does QuikTrip Share It With?

Advisors, consultants and successors to QuikTrip’s business
Companies providing services on QuikTrip’s behalf, including third party providers of online shopping sites, delivery apps, data storage, survey/analytics, security or fraud prevention
Law enforcement, public and governmental authorities and others necessary to comply with law, support investigations and protect rights and property

Inferences

What Information Does This Include?

Preferences, interests, and other characteristics

Where Does QuikTrip Collect It From?

Companies providing services on QuikTrip’s behalf, including third party providers of online shopping sites, delivery apps, or survey/analytics
Directly from customers
Marketing and advertising companies and content publishers who present ads to or otherwise communicate with customers
Social media platforms

Why Does QuikTrip Collect It?

Administering contests and promotions
As part of providing customer service and communicating with and learning about customers
Fraud prevention, security and asset protection
Identifying devices used to access QuikTrip’s Digital Properties
Personalizing and delivering digital content or marketing and advertising materials
Product and service improvement

Who Does QuikTrip Share It With?

Advisors, consultants and successors to QuikTrip’s business
Companies providing services on QuikTrip’s behalf, including third party providers of online shopping sites, delivery apps, data storage, or survey/analytics
Joint marketing providers
Law enforcement, public and governmental authorities and others necessary to comply with law, support investigations and protect rights and property

How QuikTrip Collects Information

QuikTrip collects information from customers directly and passively in various ways, including, without limitation, as part of:

Visits to QuikTrip properties
In-store, online and mobile purchases
Social media interactions and customer service phone calls
Payment processing and credit applications
Marketing, advertising, promotions and surveys
Provision of QuikTrip’s Digital Properties through browser and flash cookies, pixel tags, web beacons and similar technologies
Security and fraud prevention

How QuikTrip Uses Information

Examples of how QuikTrip uses the information it collects include:

Operation and improvement of QuikTrip’s business, offerings, and Digital Properties
Provide customers with the goods they purchase through in-store sales, online order fulfillment, or third-party delivery applications
Conduct surveys and engage third-party marketing and advertising partners to discover customer opinions around existing and potential new products and services, customer interests and industry trends
Facilitate account/loyalty program registration
Deliver personalize advertisements and communications to individual customers
Ensure consistent digital experience through device identification
Customer service and engagement activities
Facilitate customer participation in events, promotions, or contests
Social media interaction via third party social media platforms
Provide customer support and respond to customer service requests
Ensure customer experience is secure
Facilitate store security
Support detection and prevention of fraudulent activities related to customer payment methods and accounts
Employment
Processing and responding to applications for employment with QuikTrip, including background checks on applicants

How QuikTrip Shares Information

QuikTrip does not sell, rent or lease customer information to third parties. QuikTrip may share customer information with third parties for QuikTrip’s business purposes or as permitted or required by law. These third parties may only use customer information as needed to provide services to QuikTrip, and are required to maintain the confidentiality of and treat customer information in compliance with all applicable laws and regulations. QuikTrip will not share customer information provided solely to opt in to the SMS Program (as defined in QuikTrip’s Digital Properties Terms of Use Agreement) with third parties, except as needed to verify such opt-in to the SMS Program. Examples of third-party providers with whom QuikTrip may share information include:

Third party manufacturers of products sold by QuikTrip, for promotional purposes or otherwise
Shopping/delivery website hosting partners facilitating online/mobile order placement and shipping/delivery of online/mobile orders
Third party service providers for Digital Properties account registration or verification purposes
Payment processors for in-store and online purchases and financial institutions for credit approval
Marketing and communications firms engaged to communicate via email or postal mail with QuikTrip customers on QuikTrip’s behalf
Trusted partners providing strategic services or conducting statistical analysis on QuikTrip’s behalf
Law enforcement agencies related to criminal investigations/prosecutions
Other third parties in special circumstances to defend QuikTrip, its business or property, to enforce this Privacy & Security Statement, or as otherwise permitted, requested, compelled or required by law

Choices Regarding How QuikTrip Uses This Information

QuikTrip commits to complying with applicable laws, rules, and regulations related to consumer rights over their personal information. Only you or your authorized agent may make requests related to your personal information. To submit a request as an Authorized Agent on behalf of a consumer, you must submit your name, address, email, and phone number as well as the name, address, email and phone number of the Consumer you are making a request on behalf of. As an Authorized Agent, you will also be required to certify that you have the right to make this request on behalf of the Consumer. QuikTrip will use the provided Consumer’s information to search our systems and determine if we have information about the Consumer. If QuikTrip locates information about the Consumer, we will fulfill the request to disclose and/or deidentify the Consumer’s Personal Information.

Corrections

To update your contact information and/or preferences, you may:

Access your information through your quiktrip.com account,
Enter a Data Subject Request,
Call us at 1-800-247-3452, or
Write to us at QuikTrip, 4705 S 129th E Ave., Tulsa, Oklahoma 74134, Attention: Corporate Consumer Care,
Respond to messages according to the opt-out instructions provided therein.

Data Portability Requests

To request a copy of your personal information in QuikTrip’s systems, you may:

Enter a Data Subject Request,
Call us at 1-800-247-3452, or
Write to us at QuikTrip, 4705 S 129th E Ave., Tulsa, Oklahoma 74134, Attention: Corporate Consumer Care,

Opt-outs for postal mail and email

If you do not want to receive coupons and other promotional mail, or if you do not want to receive promotional email offers and updates from QuikTrip, you may:

Enter a Data Subject Request,
Call us at 1-800-247-3452, or
Write to us at QuikTrip, 4705 S 129th E Ave., Tulsa, Oklahoma 74134, Attention: Corporate Consumer Care,
Opt-out of promotional email offers and updates from QuikTrip at any time by clicking on the “unsubscribe” hyperlink contained in our promotional emails.

Please note that even if you unsubscribe from promotional email offers and updates, QuikTrip may still contact you by email for transactional purposes. Some examples are communications regarding your order status, QuikTrip Rewards if you are a member, Consumer service inquiries, service or reminder notices, and product recalls.

Opt-out of sharing with other companies for their marketing purposes

If you do not want QuikTrip to share information about you with companies outside the QuikTrip family for their marketing purposes, you may stop such sharing by:

Enter a Data Subject Request,
Call us at 1-800-247-3452, or
Write to us at QuikTrip, 4705 S 129th E Ave., Tulsa, Oklahoma 74134, Attention: Corporate Consumer Care,

Opt-out of location information collection

If you do not want QuikTrip to collect real-time location information from your device, you may opt-out of such collection as follows:

For quiktrip.com: deny permission when asked if the website can track your physical location. To opt-out after initial permission is given, adjust your browser settings.
For QuikTrip’s mobile application: adjust the permission settings for your device or uninstall the application.
For QuikTrip’s mobile website: deny permission when asked if the website can track your physical location.
For QuikTrip’s in-store wi-fi service: collection of precise location information is automatic, to prevent this collection, refrain from using our in-store guest wi-fi service.

Opt-outs for certain third-party services

QuikTrip uses third-party analytics companies on its websites and mobile applications.

Google Analytics

To learn more about Google Analytics’ privacy practices and any opt-out choices it offers, click here.

Adobe Analytics

To learn more about Adobe Analytics’ privacy practices or to opt-out of cookies set to facilitate reporting by Adobe Analytics, click here.

Adobe Experience Cloud Device Co-op

QuikTrip participates in the Adobe Experience Cloud Device Co-op to better understand how you use our website and apps across the various devices you use, and to deliver tailored promotions. To learn more about the Adobe Experience Cloud Device Co-op and opt-out choices, click here.

Please note that your opt-out status may be maintained by placement of an “opt-out” cookie on your device. If the cookie is removed or deleted, or you upgrade to a new version of your browser, change browsers or visit us from a different device, you will need to repeat this process to indicate your preference.

Opt-outs for interest-based advertising (IBA)

As noted above in the “Using the information we collect” section of this notice, QuikTrip collects, combines, and shares information to personalize your QuikTrip experience across channels and across devices to target our communications and advertising. QuikTrip allow third-party companies to collect certain information when you visit our site and we use third-party advertising companies to serve ads (e.g., banners or links) on our behalf across the internet and mobile applications that are tailored to your individual interests. For more information on QuikTrip’s use of ad technology, see “Technology used to serve advertising” below.

Website IBA

To learn more about interest-based advertising or to “opt-out” of interest-based advertising programs from participating companies:

Visit http://www.networkadvertising.org/choices/, or
Visit http://www.aboutads.info/choices/.

These opt-outs limit the sharing of information from the devices and browsers for which the opt-out is in effect. To maximize your control over IBA and cross-device tracking, you may choose to exercise this opt-out choice using each browser on each device that you use to interact with us. Please note that the opt-outs you make on one or both of those websites only apply to the receipt of interest-based advertising from participating third-party companies. You may still receive other types of online advertising from participating companies, and the websites you visit may still collect information for other purposes.

Also, your opt-out status may be maintained by placement of an “opt-out” cookie on your computer. If the cookie is removed or deleted, you upgrade to a new version of your browser, change browsers, or visit us from a different computer or device, you will need to repeat this process to indicate your opt-out preference.

Mobile application IBA

To exercise choice for mobile applications on mobile devices, you may download the Digital Advertising Alliance’s (DAA’s) App Choices application from your device’s app store. In addition, for some devices, you may exercise choice through your device settings.

Digital Advertising Alliance Opens in a new window

Network Advertising Initiative Opens in a new window

Opt-outs for “do not track”

At this time, QuikTrip does not respond to browser “do not track” signals, but we do provide you the option to opt-out of interest-based advertising as described above.

Links to other sites

QuikTrip reminds visitors that we provide additional links to resources we think you’ll find useful. These links will lead you to sites that are not affiliated with QuikTrip and may operate under different privacy practices. Our visitors are responsible for reviewing the privacy policies for such other websites, as we have no control over information that is submitted to these companies.

Appeals

For residents of states with active privacy laws in which QuikTrip operates: You have the right to appeal any decision QuikTrip makes related to your personal information. To appeal a decision made by QuikTrip, within forty-five (45) days of such decision, you may:

Enter a Data Subject Request,
Call us at 1-800-247-3452, or
Write to us at QuikTrip, 4705 S 129th E Ave., Tulsa, Oklahoma 74134, Attention: Corporate Consumer Care

QuikTrip will inform you of the result of your appeal and a written explanation of its decision within forty-five (45) days after receipt of the appeal. Where reasonably necessary, QuikTrip may extend such 45-day deadline by sixty (60) additional days. QuikTrip will inform you of any such extension and the reasons for the delay prior to the expiration of the 45-day deadline. You have the right to contact the Attorney General of a sate with an active privacy law if you have concerns about the result of your appeal.

Children’s Privacy

QuikTrip is sensitive to the protection of children’s privacy. Consistent with the Children’s Online Privacy Protection Act, QuikTrip does not specifically target Digital Properties to children under the age of 13 and will not knowingly collect personal information from children under the age of 13. Children under the age of 13 should only use QuikTrip’s Digital Properties with the permission and under the supervision of a parent or guardian, and should not attempt to provide any personal information to QuikTrip through the Digital Properties. Parents or guardians who believe their children may have submitted personal information to QuikTrip may contact QuikTrip at digitalhelp@quiktrip.com and request that such information be removed from QuikTrip’s files within 3 business days.

Security

QuikTrip takes commercially reasonable steps to secure customer information from unauthorized access and limit employee access to customer information. However, the Internet is not 100% secure and QuikTrip cannot promise that use of the Digital Properties will be completely secure. Customers should use caution when using the Internet.

Digital Properties customer account information is protected with a customer-selected password. QuikTrip encourages customers to use unique passwords for all online accounts, and not share passwords across accounts or with other users.

QuikTrip’s Digital Properties may link to third-party websites and applications which are not under QuikTrip’s control and for which QuikTrip is not responsible. This Privacy & Security Statement does not apply to the security practices of those third parties, and customers are encouraged to carefully review the applicable privacy policies of the third parties whose websites and applications customer chooses to visit and use.

Contact Us

Customers may ask questions, report concerns, request information about QuikTrip’s Digital Properties, this Privacy & Security Statement or the use of their customer information by:

Calling QuikTrip at 800-848-1966

Writing to QuikTrip at:

QuikTrip Corporation

Attention: Privacy Officer

4705 South 129^th East Avenue

Tulsa, OK 74134

Submitting a feedback form at https://form.quiktrip.com/ContactUs

Contacting QuikTrip via any means listed in the “Contact Us” section of the Digital Properties.

QuikTrip’s privacy policies may change over time. Customers will be notified of any material changes to QuikTrip’s Privacy and Security Statement by posting an updated copy being posted. Please check QuikTrip’s website periodically for updates.

Changes to this Privacy & Security Statement

Effective Date: June 30, 2023

Last Revision Date: June 30, 2023